Ellen Victor/The Victor Law Firm: excellent website with multiple blogs

Ellen Victor, like many excellent lawyers has, probably by a mix of planning and happenstance, appears to have found herself practicing in several  areas, most with at least a little overlap, at once. Her outstanding website - The Victor Law Firm- helps prospective clients by permitting them to easily navigate between pages focusing on one practice area or another.  The practice areas are Special Needs clients; small business formation and planning; non-profit formation and planning; elder law and Medicaid and estate planning. Some of the practice area landing pages are set up as blog pages (I’m guessing the entire site runs on WordPress, but I’m not sure) with sensible, well-explained advice.

The double entendre of her surname – suggestive of “victory,” of course – probably adds to the site’s authoritative feel.

My other thought was that I liked the color combinations in the logo/identity graphic (reproduced above), but with the sole reservation that to reproduce the look in printed matter (letterhead, business cards) conflicts with my essentially miserly attitude about production costs.

 

 

 

 

 

 

 

 

   Ellen Victor | Elder Law Lawyer | Garden City New York.

 

Five things you don't learn in law school, and one place that can help you with all of them: Legal Marketing Maven

Here is a summary of the main subjects omitted  from the law school curriculum. They probably shouldn’t be part of the curriculum as such.  Some warning would have been nice. But if they had offered courses in  these subjects – even for no credit – people would have shown up and taken notes.

  1. The “business” of a law practice  has nothing to do with the skills of being an attorney;
  2. Being organized – generally – means everything.  Remember law school – talking about or focusing on, one case at a time? Comparing one or two cases? But not how to manage 10,  or 100 matters at once, making calls back to any client or prospective client who calls, deciding which ones need documentation  and doing that, and also getting enough sleep; and no matter how hard law school is – if one thinks of a given course as a “case,”  perhaps the professor as “client,”  or “judge,” at most we’re juggling five or six.
  3. A subset of “the business” part – how to negotiate fees.  Doing it effectively and morally, even if it’s permissible, isn’t easy – unless you’re amoral. It’s probably not polite to say out loud or in print, but there are attorneys who are good at getting publicity, good at attracting clients, good at getting paid whose skills as attorneys don’t much the former skills.  They are, in my view, distinct and independent skill-sets.
  4. Almost everyone seems to have trouble tracking time; the people with the least difficulty are those who join organizations who’ve already set up systems. Learning to make it a habit while you’re trying to learn  the best way to do it, or invent your own system.  It seems to be even worse for people whose first job – in my case, a state prosecutor’s office – involved tracking lots of things – but not time assignable (i.e. billable) to a particular client and/or matter.
  5. We’ll only mention the subject of technology. I don’t think I’ve encountered a firm with less than 50 in legal staff that had its own IT personnel. And using technology – to  manage the practice and to solve problems – can be the difference between success and failure.
  6. Office space, telephones, answering services, office equipment, finding good investigators and experts, malpractice insurance – solo practitioners – unless they’ve go someone helping them – that’s not the whole list, and doing it by yourself might be too much, and hiring someone to help – the right person – might seem like too much money.

Legal Marketing Maven can help you -  one person in an office, and I suspect they have a few things up their sleeves even useful to the biggest and most lucrative firms.  The firm – the name notwithstanding, they do a lot more, but my understanding is that they offer services on an as-needed basis – and market them, wisely, separately and together. But I found them through Caitlin, an outstanding site designer who designed LMM and who refers to herself as Rent-A-Geek-Mom. Here are some posts from the Legal Marketing  Maven Blog (res ipsa loquitor:

There’s much more available at Legal Marketing Maven – on the blog, and elsewhere on the site. If you need more business – or you’re having trouble managing the workload (and team) that you have, this is an opportunity to make up for the things your law school forgot to teach you.  Thanks to Caitlin for the tip.

 

 

 

 

 

Law firm logos – thoughts from Jay Fleischman at LegalPracticePro

Jay Fleischman poses an interesting question in his post Law Firm Logo – What Does It Say To Your Clients? - and rather than answer the question, I’m just going to point out some of the ethical issues – and values – that govern the naming and composition of law firms. Because rules vary from state to state not all of these principles will be applicably nationwide – and I have no idea about other countries.

As a general principle – clients look to us to be  responsible, smart, fair (to them), aggressive and clever (to adverse parties) – and to be reliable and to predictably be there – be available – indefinitely. (I’ve helped  untangle more than one solo practice after the sudden death of the practitioner – makes a good case for lawyers to be in firms, rather than practice entirely alone).

One can’t use the name of someone who doesn’t actually work at/with  the firm. For instance – one can’t claim that someone not a  partner in a firm is, but the name of a partner who has passed away may be retained. Two examples: one of the oldest law firms in New York State (1813)  is Cooper Erving & Savage.  The firm’s URL is the shorter “CooperErving,” i.e. http://CooperErving.com. The “Cooper” is the surname of James Fenimore Cooper, author of, among other things, The Last of the Mohicans. 1. Cooper Erving has an excellent website  – but the only logo/visual identity is font-based – the firm’s name. For the record, I know of Cooper Erving and its history from Phil Steck, with whom I served as a prosecutor longer ago than I care to admit. And one of the best lawyers I know.

So the oldest law firm in New York has arranged its identity only insofar as shortening its name on the web 2  – and refrains from using a logo as such.

Similarly long-established (1792; the firm provides an elegant graphic timeline on its history page)  is the  leading New York firm, generally referred to as “Cadwalader,” but actually Cadwalader, Wickersham, and Taft. Again, for reasons of URL brevity – the firm’s site is located at http://www.cadwalader.com. Wickersham and  Taft – for Internet naming purposes, are not tossed overboard – but, for want of a better metaphor, left safely on shore. Cadwalader, founded in 1792, describes itself, fairly I think, as the oldest Wall Street law firm still in existence. Logo? On the internet, at least, font-based. See illustration, right:

We note that one of the omitted names – Taft – was not only President of the United States, but also Chief Justice of the Supreme Court, the only person to have held both position. See Wikipedia entry on William Howard Taft. In other words, it’s not enough to be President and Chief Justice – one still isn’t assured of top billing.

My point is that unless the logo reinforces name recognition, it may not be that helpful. But I’m glad that Jay Fleischman brought it up on LegalPracticePro – and hope to return to the topic after further consideration.

 
  1. Link to Cooper’s work on Gutenberg.org []
  2. That is, dropping “Savage,” the third and last name in the firm’s name. []

LegalPracticePro.com – how attorneys can market via the Web, and more

LegalPracticePro.com, a blog created by consumer bankruptcy attorney  Jay Fleischman, is an outstanding resource for attorneys thinking about expanding their practices. I’ve been reading his marketing posts – but he’s also got some good advice and thoughtful solutions for practice management issues. What Fleischman has to say – in my view – is applicable to firms regardless of size.